Privacy Policy

This Privacy Policy describes how 成都捷链通供应涟科技有限公司, operating under the brand name Logestics, collects, uses, stores, and protects personal data in the course of providing its services. Our registered office is located at Room 01, 9th Floor, Unit 1, Building 2, Ronggang Chuangzhi Park, No. 66 South Section of Hupan Road, Xinglong Subdistrict, Tianfu New Area, Chengdu, Sichuan 610213, China. We can be contacted by email at operations@logestics.com or by phone at +86 178 2808 4248.

By accessing our services or interacting with our website, you acknowledge and consent to the practices outlined in this policy. We are committed to maintaining the confidentiality and integrity of your personal and business information and take our responsibility to protect your data seriously. The information we collect may include personal identifiers such as your name, phone number, email address, and physical address, as well as business-related data such as company name, order records, warehouse shipments, and inventory levels. This information is typically collected through forms you fill out on our website, correspondence via email or phone, and through integration with your e-commerce platforms when you use our logistics and fulfillment services.

We use this information solely for the purposes of delivering our services to you. This includes, but is not limited to, the management and fulfillment of orders, coordination of shipping and warehousing operations, invoicing and payment processing, and communication regarding your account or inquiries. Additionally, we may use the information to improve our service delivery, resolve disputes, and ensure compliance with our legal and contractual obligations.

Your information may be shared with trusted service providers who assist us in performing core operational functions, including hosting, data management, communication, and logistics. These providers are contractually obligated to protect your data and only use it in accordance with our instructions. We do not sell or rent your data to third parties under any circumstances. However, we may disclose information if required to comply with legal obligations, enforce our agreements, or protect the rights and safety of our company, clients, or others.

All data is stored on secure systems and is protected using appropriate technical and organizational measures to safeguard against unauthorized access, disclosure, or destruction. While we employ industry-standard practices and security protocols, no system is entirely immune to risks, and we cannot guarantee absolute security. We retain data for as long as necessary to fulfill our business and legal obligations, after which it is securely deleted or anonymized.

You have the right to access the information we hold about you and to request corrections, deletions, or limitations on how it is processed, depending on your jurisdiction. We respect your privacy rights and are committed to facilitating their exercise in a lawful and transparent manner. Requests can be submitted to operations@logestics.com, and we will respond within a reasonable timeframe.
We may use cookies and similar technologies to analyze traffic, remember your preferences, and enhance your experience on our website. These tools do not collect personally identifiable information unless you provide it directly. You may modify your browser settings to control the use of cookies, although this may affect your ability to use some features of our website.

Occasionally, our website may contain links to other sites or services operated by third parties. These third-party sites are governed by their own privacy practices, and we encourage you to review their policies before submitting any personal data. Logestics is not responsible for the content, data practices, or security of external websites.

As a company that may operate globally and engage with international clients and suppliers, your data may be transferred to and processed in other countries. We ensure that appropriate safeguards are in place to protect your data in accordance with applicable laws wherever it is handled.

We may update this Privacy Policy from time to time to reflect changes in our operations or legal requirements. When changes are made, we will revise the effective date at the top of this page and encourage you to review the policy regularly to stay informed. Continued use of our services following updates constitutes your acceptance of the revised policy.

If you have any questions, concerns, or complaints regarding our Privacy Policy or how your data is handled, please do not hesitate to contact us at the details provided above. We are dedicated to resolving any issues and ensuring that your privacy is respected and protected in every aspect of our operations.