Data Compliance

This Data Compliance Policy outlines how 成都捷链通供应涟科技有限公司, operating under the brand name Logestics, collects, processes, stores, and protects personal and business data in connection with the services we provide. Our company is located at Room 01, 9th Floor, Unit 1, Building 2, Ronggang Chuangzhi Park, No. 66 South Section of Hupan Road, Xinglong Subdistrict, Tianfu New Area, Chengdu, Sichuan 610213, China. For any inquiries related to data compliance, privacy, or security, you may contact us by email at hello@logestics.com or by phone at +86 178 2808 4248.

Logestics is committed to full compliance with applicable data protection laws and regulations, including but not limited to the General Data Protection Regulation (GDPR), China’s Personal Information Protection Law (PIPL), and relevant cross-border data transfer regulations. We understand the importance of maintaining the confidentiality, integrity, and availability of the data entrusted to us by our clients, users, and partners. Our data handling practices are structured to ensure transparency, accountability, and adherence to lawful bases for processing.

We collect and process both personal and operational data required for the delivery of logistics, sourcing, manufacturing, warehousing, order fulfillment, and platform-based services. This may include company names, business contacts, shipment details, inventory records, order data, tracking information, and related identifiers. Personal data collected may include user names, email addresses, phone numbers, business titles, and location information. All such data is used exclusively for the performance of services, regulatory compliance, or communication as required under our contractual obligations or legal responsibilities.

Data entered into our systems is processed in secure environments. We utilize encryption for data in transit and at rest, maintain access controls, conduct regular security audits, and implement firewall and intrusion detection mechanisms to safeguard against unauthorized access, breaches, and data loss. Our data centers and cloud infrastructure partners are held to rigorous security standards and are selected based on their compliance certifications and history of best practices.

We do not sell, rent, or share personal or proprietary business information with third parties for marketing purposes. Data may be shared with carefully vetted service providers, such as carriers, customs agents, software vendors, and payment processors, but only to the extent required to fulfill the service being provided. In such cases, we require all third parties to adhere to confidentiality and security standards at least equivalent to those outlined in this policy.

In accordance with data protection laws, users have the right to request access to their personal information, request corrections or deletions, and object to certain types of processing. You may exercise these rights by contacting us through the provided email address. We strive to respond to all legitimate requests within a reasonable time frame and will provide confirmation of any actions taken. For security purposes, we may require identity verification before processing your request.

Data retention policies at Logestics are aligned with legal and operational requirements. We retain personal and business data only as long as necessary to fulfill contractual obligations, comply with legal retention periods, resolve disputes, or enforce our terms and policies. Once data is no longer required, we ensure it is securely deleted or anonymized.

If at any time you believe that your data has been mishandled or that your rights under this policy have been violated, you are encouraged to notify us immediately. We treat all concerns seriously and will conduct thorough investigations into any reported incidents. If a data breach occurs that poses a risk to your rights and freedoms, we will notify affected parties and relevant authorities in accordance with applicable laws.

Our Data Compliance Policy is reviewed regularly to ensure alignment with evolving legal standards and industry best practices. Any changes will be reflected on this page with a corresponding effective date. Continued use of our services after updates are posted signifies your acceptance of the revised terms.

For all matters related to data security, privacy rights, or data compliance at Logestics, please reach out to our compliance team at hello@logestics.com or call +86 178 2808 4248. We are committed to operating with transparency, responsibility, and integrity in all aspects of data governance.